Role descriptions for Glossopdale Foodbank Volunteers

Trustees

Trustees provide governance and strategic leadership, ensuring the Foodbank’s long-term sustainability.

Core Responsibilities

• Attend regular committee meetings, review agenda and supporting documents prior to the meeting and contribute to decision-making.
• Oversee compliance, risk management, and financial stewardship.
• Support the Foodbank staff in delivering the organisation’s mission.
• Engage in fundraising, advocacy, and partnership-building activities.
• Review policies, procedures, and progress against objectives.

Desired Skills and Attributes

• Commitment to the Foodbank’s values and community impact. Integrity, ethical values and commitment to the Glossopdale community.
• Strategic planning and governance experience.
• Ability to listen and contribute constructively and to work collaboratively.
• Familiarity with areas such as finance, law, healthcare, or social services. But whatever your expertise, we would like to hear from you, if you think you can make a contribution to our work. It is worth thinking what you can bring to the role and what it will give you in return.

Lock-Up Volunteers

Lock-up volunteers are responsible for receiving, sorting and storing donations and deliveries and also preparing food parcels for distribution.

Core Responsibilities

• Receive donations, check quality and expiry dates, and sort items by category.
• Organise food stocks in accordance with hygiene and safety regulations.
• Maintain accurate records of stock levels and movements.
• Prepare food parcels according to Foodbank guidelines and client needs.
• Assist with regular stock-takes and ensure a clean, safe working environment.

Desired Skills and Attributes

• Reliability and punctuality.
• Polite and friendly attitude.
• Ability to lift and carry moderate weights.
• Teamwork and communication skills.

Volunteer Drivers

Volunteer drivers transport food from collection points to the Foodbank lock up and/or food parcels from the lock up to distribution points.

Core Responsibilities

• Collection of donations from supermarkets and other collection points.
• Collection of parcels from the Foodbank lock up and delivery at distribution points.
• Assist with transport for ad hoc activities such as Tesco collection days, parkrun collections and fundraising events.

Desired Skills and Attributes

• Valid driving licence and suitable insurance (required).
• Reliability and punctuality.
• Polite and friendly attitude.
• Ability to lift and carry parcels.

Distribution Volunteers

Distribution Volunteers greet clients, distribute food parcels, and provide a welcoming and supportive environment.

Core Responsibilities

• Welcome clients and help them feel comfortable and respected.
• Prepare and distribute food parcels tailored to individual family size and dietary needs.
• Offer information about further support services and signpost to partner organisations.
• Keep distribution area tidy and organised.
• Record data related to distribution and client feedback.

Desired Skills and Attributes

• Polite and friendly approach. Empathy, patience, and a non-judgmental approach.
• Reliability and punctuality.
• Good communication skills.
• Ability to work as part of a team.
• Basic record-keeping skills.

Fundraising Volunteers

Fundraising volunteers help at fundraising and food collection events and help to raise awareness of the Foodbank’s work.

Core Responsibilities

• Facilitate fundraising activities and food drives.
• Distribute flyers, posters, and information packs.
• Attend local events, schools, and community groups to promote the Foodbank.
• Champion the Foodbank’s message both to sponsors and clients.
• Engage with donors in a positive and informative manner.
• Collaborate closely with other volunteers to maximise outreach.
• Maintain accurate records of donations and activities.
• Report to the foodbank manager and share feedback from events.
• Uphold the values and mission of the foodbank in all interactions.

Desired Skills and Attributes

• Reliability and punctuality.
• Polite and friendly attitude.
• Good communication skills.
• Ability to work as part of a team.
• Basic record-keeping skills.

Glossopdale Foodbank relies on the passion, skill, and dedication of its staff and volunteers to reach those in need, create lasting community connections, and advocate for a hunger-free future. Each role, whether in management, operations, outreach, or support, is essential for our collective impact, reflecting a spirit of generosity, resilience, and shared purpose.